Before You Hire
Customers are required to pay a deposit at the commencement of the hire period equivalent to three times the weekly hire rate. Hire fees and any other charges are deducted from the deposit on return of items hired. For long-term hires, charges are made at 2-weekly intervals and may automatically be made to credit cards.
We require 2 forms of identification such as a driving licence and a recent utility bill both of which must show the hirer’s name and current address.
HIREPROTECT damage waiver is mandatory for customers paying deposits by cash and on some larger items of equipment hire.
Basis of charging & payment
Hire charges commence from the time shown on the hire contract and continue until hired items are returned to Hirebase or collected by our transport. All days are charged including Saturdays, Sundays and holidays. We charge for time out, not time used. Equipment may be provisionally reserved in advance by telephone, email or in writing, together with the payment of a deposit, charged against a credit card, in the case of non-account customers. Every effort will be made to have the equipment available for collection or delivered at a time specified by the customer.
A “day” is Up to 24 consecutive hours.
A “week” is from three to seven consecutive days inclusive.
A “weekend” period is from any time after 3.00pm Friday until 10.00am the following Monday.