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On this page we will keep you up-to-date with the steps we have and will continue to take, to mitigate the effect of COVID-19.

 

CORONAVIRUS UPDATE AT BUILDBASE, HIREBASE AND ELECTRICBASE

On March 23rd we made the very difficult decision to close our branches. We did not do this lightly, but our priority will always be the safety of our colleagues, customers and the wider communities in which we operate. Since making that difficult decision, we have been following Government guidelines whilst at the same time developing new Safe Operating Procedures (SOPs) to enable us to reopen in a safe and structured way. Based on the position of the Government and their advice that “construction and its supply chain should continue to operate subject to public health guidelines”, we now believe that the timing is right to start our reopening process. Our priority remains the safety of our colleagues, customers and the wider community. To enable this, we have put together a phased structured reopening plan that will safeguard our colleagues and customers in branch whilst serving as wide a geographical area as possible.

 

Current Status – Monday 4th May

 

What have we done and how will we re-open?

1. We have put together a wide range of new procedures to cover all parts of our operation. These will ensure that we adhere to social distancing and new safety guidelines in every eventuality. These procedures include: ongoing branch cleaning, PPE and sanitisation for colleagues, risk assessments, social distancing, customer collection points and regulating the number of customers on site.

2. To ensure that we can operate safely, week commencing 27th April we piloted these new safe operating procedures in two branches.

3.From this week following the successful completion of these pilots, we have re-opened approximately 65 branches for collections and deliveries.

 

What this means to you

  1. Your may contact one of our open branches to place an order for a hire item, request a delivery and/or to request a collection.
  2. All deliveries will need to be phoned through in the usual way. However, there will be new procedures for you to follow prior to, and when receiving a delivery, all of which will be explained by your local branch team. Once again, for the safety of all other colleagues and customers, these new procedures must be adhered to. Failure to do so will result in the delivery not being unloaded.
  3. Our open branches are currently experiencing high levels of demand, our delivery and collection times may be longer than usual. Please bear with us as we operate as efficiently as possible whilst keeping everyone safe.

Our aim is to continue to provide the highest level of service to our customers but whilst maintaining your safety as well as that of our colleagues. To achieve this, we will all need to operate in a different way than we are used to, with safety remaining our number one priority. We believe that by working together to achieve this, we can continue to support you and your business through these difficult times.

To assist you with our new working arrangements, please take a look at our on-line video by selecting the following links, we hope that you find this beneficial:

 

The list of branches that have reopened, are detailed below. If your nearest branch is not on this list, the reopening has not been scheduled yet, please contact your nearest open branch for any order enquiries.

ALFORD

FARNHAM

PECKHAM

ALLSANDS MAIDSTONE

GAINSBOROUGH

PORTSMOUTH

BARNSLEY

GATESHEAD

PRESTON

BASILDON

GLOUCESTER

REDDITCH

BELPER

GRANTHAM

ROTHERHAM

BIRMINGHAM (BORDESLEY GREEN)

GRIMSBY

RUSHDEN

BOLTON

HARLOW

SANDY

BOSTON

HAVERHILL

SCUNTHORPE

BOW

HEATHROW

SHREWSBURY

BRISTOL

HIGHGATE

SKEGNESS

CALNE

IPSWICH

SLEAFORD

CHELTENHAM

LEICESTER

STAMFORD

CHESSINGTON

LINCOLN

STEVENAGE

CHESTERFIELD

MEXBOROUGH

STOCKPORT

CIRENCESTER

MILTON KEYNES

STOKE ON TRENT

CORBY

NANTWICH

SUNDERLAND

HILBROOKS COVENTRY

NEWARK

SUTTON-IN-ASHFIELD

CRADLEY HEATH

NEWBURY

SWINDON

CRAWLEY

NORTHWICH

SWINTON

CROYDON

NORWICH

THETFORD

DERBY

NOTTINGHAM

UXBRIDGE

DOVER

NUNEATON

WELWYN GARDEN CITY

EXETER

OXFORD

WISBECH

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View our Covid-19 Business Risk Assessment